Working efficiently normally means getting a job done in the fastest yet most cost-efficient way. For some types of businesses, including my own, this is not always that easy to achieve. Let me explain.
Among of the main culprits that can often tie up a lot of time and then end up costing lots of money is everything related to management and organization.
If things go awry there, say if they’re not as efficient as they could possibly be, the entire business can suffer.
In the shipping business this problem become particularly evident. Why? Because in this type of business a lot hinges on effective organization.
At some point your customer base will grow and you simply cannot afford to slack managing invoices, orders, customer inquiries and of course everything related to shipping your goods to your customers as fast as possible.
Be assured that any unhappy customer, any single delayed or missed shipment could (and normally will) backfire.
This is where business software such as export management software can help tremendously!
I have personally seen how the export management software we obtained made a big difference in daily operations:
* We can respond faster to customer inquiries
* We can fulfill orders much quicker
* We can ship items in various ways which means that we can offer the customer more choices there, including economy shipping, over-night shipping etc.
* We can now basically avoid all mistakes such as shipping the wrong items or having incomplete shipping documents for customs.
The last point alone deserves attention since proper customs documents are extremely important. For any international shipping company, when a shipment is held up in customs it is normally a minor to major catastrophe. (Most of then time it’s a major one, let me assure you.) This can easily happen without export management software since a mistake on a customs form is easily made. No one can keep track of the constant changing regulations, especially if you ship to or import from China, India and similar countries.
So, to let me conclude this blog post. If you’re the owner of a small business where you ship goods, export management software can be a huge time and money- saver!